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How to Prove It Wasn’t Your Fault After a Fall

Personal injury lawyer guide for slip, trip & fall accidents in Queensland

You slipped. You fell. You’re injured.

Now the store, council, or business is saying:

❌ “You weren’t watching where you were going.” ❌ “It’s not our fault.” ❌ “It was just an accident.”

But deep down, you know:

👉 You didn’t just fall out of nowhere.

Something caused it — a wet floor, loose tile, or unsafe steps.

This guide will show you exactly how to prove it wasn’t your fault, and what kind of evidence helps win a personal injury claim in Queensland.


🧠 First, How Does Fault Work in Slip & Fall Cases?

In Queensland, personal injury law says a business or property owner must take reasonable steps to keep their space safe.

If they:

  • Didn’t fix a known hazard

  • Didn’t clean up a spill

  • Didn’t warn you (e.g. signs, barriers)

    👉 They may be at fault — even if they say you were “just clumsy.”


✅ 1. Take Photos Immediately (If You Can)

Photos are the #1 way to prove fault.

📸 Take clear photos of:

  • The exact hazard (spill, crack, gap, loose mat, etc.)

  • The surrounding area (aisles, lighting, warning signs)

  • The floor or surface (wet, uneven, broken?)

  • Your shoes (in case they claim it was your footwear)

  • Your injury (swelling, bleeding, bruises)

🧠 Tip: Time-stamped photos are powerful. The more angles, the better.

🗣️ 2. Get Witnesses (and Their Contact Info)

Did anyone see you fall?

Did staff members rush over afterward?

✅ Ask for their:

  • Name

  • Mobile number or email

  • Quick statement of what they saw

Even one witness can prove you didn’t cause it yourself.


📋 3. Ask for the Incident Report

Businesses (like supermarkets, shopping centres, cafes) should file a report after any accident on-site.

👉 Ask:

  • “Can you record what happened in your incident log?”

  • “Can I have a photo or copy of the report?”

  • “Can I get the name of the staff who helped me?”

This creates an official paper trail. Without it, the business may deny anything happened at all.


🩺 4. See a Doctor Within 24–72 Hours

This step protects both:

  • Your health ✅

  • Your legal claim ✅

The doctor’s notes will show:

  • What happened (mechanism of injury)

  • How serious it was

  • What treatment you need

  • Whether the injury lines up with your story

📣 No medical record = weak claim.

🔍 5. Prove There Was a “Breach of Duty”

Your lawyer will need to show that the owner or business:

  • Knew about the danger (or should have)

  • Failed to fix it, block it off, or warn you

  • That failure caused your injury

🧠 Examples:

  • CCTV shows a spill sat there for 45 minutes before your fall

  • Store logs show no safety checks were done that day

  • A broken stair had been reported but never fixed


⚠️ 6. Be Ready for These Common Defences

The insurer or business might try to argue:

❌ What They Might Say

⚠️ How to Respond

“There was a sign.”

Was it visible, readable, placed correctly? 📍

“They were distracted.”

Were you looking at your phone, or just walking normally? 🧍‍♀️

“It just happened.”

But were regular checks being done? Was it preventable? ✅

“No one else fell there.”

Doesn’t mean the hazard wasn’t dangerous for you 🤕


🧑‍⚖️ Why You Should Get a Personal Injury Lawyer

These claims often turn into he said/she said battles — and insurers are trained to make you feel like the fall was your fault.

A personal injury lawyer will:

  • Gather evidence (including CCTV and maintenance logs)

  • Speak to witnesses and experts

  • Handle insurer arguments

  • Help prove it was their fault, not yours

  • Work on a No Win, No Fee basis

💬 You don’t pay unless you win — and a good lawyer can dramatically increase your payout.

📆 QLD Time Limits to Claim

⏰ The sooner you act, the better the evidence and outcome.

✅ How to Prove It Wasn’t Your Fault

🧾 Step

📍 Why It Matters

Take photos

Shows the real cause of your fall

Get witnesses

Adds credibility to your story

Report the incident

Creates a formal record

See a doctor

Links injury to the event

Talk to a lawyer

Handles legal proof & fights insurers


 
 
 

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